eharmony - Review

Ratings for eharmony

Overall rating:

In practice:



Value for money:

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Conclusion: With a full personality profile and a complex matching system, eHarmony is one of the best sites in for finding serious partner suggestions. What’s more it saves you a lot of time by doing much of the choosing for you.

eharmony at a glance:


  • Discover yourself with the Book of You
  • Meet only suitable matches
  • Start meaningful conversations
  • Commit to a serious service


  • Take some time for registration
  • No pictures to view in the free service

Our recommendation for more success

eHarmony uses its lengthy registration questionnaire to produce a full psychological analysis of its customers. If you take half an hour to complete the process you will be able to view the results in the ‘Book of You’.

This full and interesting personality analysis makes the process worthwhile on its own. Then you might find some interesting people on the site too! 

eharmony numbers

Success ratio

  • 100 contact requests in our test profile
  • 40 resulting conversations
  • 4 out of 10 requests get an answer.

Contact ratio eharmony

Member statistics

55% Women

45% Men
Female ratio at eharmony

Suitability for Love

  • Find yourself with the personality analysis
  • Enjoy really full and interesting profiles

Suitability for Love

Local activity in Canada

  • Members in Canada: 1.000.000
  • Search trend: 110.000

Activity grade in Canada

1. eHarmony Canada review: in brief

eHarmony is a really thorough personality matching service that uses in depth personality analysis to bring its customers together in pursuit of long term love. This approach aims to really save you time by focusing your communications on people who you’re likely to get along with.

We have conducted a thorough test of eHarmony to bring you a full analysis of how it performs against our core criteria.

Practical test and experience: eHarmony did really well. Its members are engaged and responsive by comparison with many other services. There are such full profiles that it’s easy to find things to talk about and develop meaningful conversations quickly.
Functions: There are lots of functions on the site that spark engagement and interest. Profiles are relatively full and features like ‘The Book of You’ provide real value to the service, even outside of the core dating function.
User-friendliness: Fantastically designed site, with good user functionality and a customer service team that you can get on the phone. Good service.
Value for money: The pricing of eHarmony is fairly standard/mid-ranged. But the added value you get from this service is substantial. It offers so much more information and interest than most other dating services, but at a similar price.


2. eHarmony Canada User Test

The eHarmony Canada snapshot test is based on thorough usage and exploration of eHarmony. To produce an all-round overview of the quality of the product we set up a profile on the platform and used it as a normal user (man looking for woman). Following this we looked at all features and started some first interactions.

We also checked eHarmony Canada’s reputation, going through customer reviews and forums to build an impression of how people have experienced the product.

First reactions to eHarmony Canada

eHarmony is a very attractive website and the minute you come to it, it's clear that the design is a cut above the average. The registration pages are very personal and full with motivating pictures and statements. This is good because to register does take time! eHarmony analyses a full range of personality and character traits to find you the right people. It aims to send you matches that are really well suited, not just anyone who joins. The system that does all this comes courtesy of years of research with Oxford University.

Picture: Encouraging you to complete the Registration process - eHarmony

The idea is that this should eventually save you time. By putting time in up front to create a full psychological analysis and profile, you will then save time, as the scientific algorithm at eHarmony will find you exactly what you're looking for. In other words you need not search for your ideal match, with eHarmony they will actually come to you!

Activity Test

To get an idea of the number of members online, we carried out a contact count check. Dating sites come in various different configurations, but always the most important issue for the punter is how many conversations he or she makes. How many matches get in contact and how many people answer to communications. Our activity ranking produces a grade against this crucial assessment for every dating service we look at. eHarmony Canada did really well in this test. There were plenty of members online and it looked like a solid spread of users across the nation.

Results: Registered as a man, we initiated 100 contact requests on eHarmony. These contained a mix of all the various ways of expressing your interest in a match on the site. For example, by messaging or ‘winking’. We got back 24 responses. This is a very decent performance for men getting in contact with women on dating services and demonstrates a good level of active members.

Profile quality of eHarmony Canada

We had some really good conversations on the eHarmony site in Canada. The profiles are full of information and it’s easy to find things to talk about. What’s more the women we were matched with seemed to be very responsive and open to conversations and meeting up.

Could it be that we were talking to like-minded people? It’s hard to be sure. However, whether it was the extra levels of information or the time people were prepared to put in, the conversations we had on this site were some of the easiest and most flowing of all our tests.

Make your Profile work: If you’re spending time or cash with eHarmony, ensure you invest time on making your profile stand out. Answer the questions, make sure your search is set up correctly and put up lots of attention grabbing pictures of you! Time spent on these things should not be time wasted!

Are there many fake profiles on eHarmony?

Fake profiles is an issue for all dating firms and the test of a service is not whether they have fake users, but how many of them are out there. Our impression of eHarmony Canada was really fairly reassuring in this regard. eHarmony has a decent system of profile checking and the majority of profiles appeared real. 

Conclusion eHarmony Canada Experience Test Impressive performance from eHarmony. Good response rates and a good quallity of profile and conversation. Excellent.


3. eHarmony Canada Features and Profiles

eHarmony is a detailed and thorough website that has a full range of features and functionalities. There are a good number of search possibilities and a lot of stuff you can fill in your profile.

To get started with the eHarmony experience you need to set aside half an hour to finish their registration test. As we have already mentioned, this should be a time saver in the end. The questions vary from stuff about your hobbies and interests to questions on your character 'how generous do you think you are?' 'How outgoing are you?' etc.

Having finally gained access to the main part of the site you find more profile fields to be filled in and the chance to put up lots of photos. next it's a question of browsing through your matches and kicking off some communications. There is a limit to what you can do without Premium Membership, unfortunately this includes getting to look at your matches pictures. Luckily the profiles do seem well filled out. There is a lot of written information you can read for free.

Book of You

This is a full report about who you are and how others perceive you. Fun to look through and really makes you think!

Picture: The Book of You - eHarmony


eHarmony has lots of options in the search function, such as: Age, income, spirituality, distance, ethnicity.

Picture: Search options. Income - eHarmony

What if

What if is a function that allows to you to search outside of the matches eHaromny sends you. Basically you can choose your own matches rather than have them chosen for you. Nice.

Picture: The What If function - eHarmony

Secure Call

This is a nice feature that allows you to make calls through the site - using internet calling - without having to swap numbers.

Picture: Secure Call function - eHarmony

Summary of Functions and Features: eHarmony has a huge profile section that forms the core of its special offer. Otherwise it is not overloaded with features. eHarmony is about quality matching not swiping left or right.


4. Customer Friendliness at eHarmony Canada

Customer friendliness is a very critical issue with dating sites. The extent to which dating sites respond to the worries and problems their customers have fluctuates largely between services. How easy is it to get hold of customer support? How quickly do they deal with customer enquiries. Does the company use automatic renewal of subscriptions and how easy is it to cancel this?

How to get hold of Customer Care on eHarmony Canada

There is a very extensive FAQ section on eHaromny called the Help Centre. This on its own will be able to answer many of your questions. But if you need more than text, they do show contact details at the end of the information. Sometimes they will request an e-mail to a specific department, more often they direct you to a customer support telephone line.

eHarmony Canada design

eHarmony is a real piece of art work. Right from the first view of the landing page through to all the profile views and match pages it has a very appealing look and feel. This attention to detail says a lot about the quality of the company overall.

Picture: A screenshot of the profile view - eHarmony 

eHarmony Canada Mobile functionality

eHarmony has a fully developed mobile app and its normal service is compatible with mobile browsers. However, this is all for use once registered. Completing the registration process is definitely something to be done on a reasonably large screen.

Summary of eHarmony Canada Customer Service: A good score for eHarmony. eHarmony has a freely available customer support telephone line and a really great website for its customers. A friendly service.


5. Is eHarmony Canada value for money?

Most dating companies start with a free introduction to their product, but to use the service properly and really interact with other users you always have to pay for a Premium Account. eHarmony Canada is not an exception and to chat with your partner recommendations, you have to pay a fee. We are not going to question the necessity of this. In the end, customers always have to pay up if they want to use a decent service. Rather, we focus on how eHarmony Canada performs on a ‘value for money’ reckoning. Is it reasonably priced overall?

What do you get for your money on eHarmony Canada?
  • See your matches’ photos
  • Know who’s viewed you
  • Send and receive unlimited messages
  • SecureCall – the in-stie internet phone service
How much does the full service on eHarmony Canada cost?
  • A 12 month subscription costs $19.95 per month
  • A 6 months subscription costs  $29.95 per month  
  • A 3 months subscription costs  $39.95 per month
  • To sign up just for one month only costs  $59.95

*these prices were current at the time of writing, but may change

We suggest you choose the six month offer. It’s a large initial cost, but you’ll be able to settle down and take your time to use the service well.

Be careful: Premium Membership will renew automatically unless you specifically instruct eHarmony not to.
Overall: Is eHarmony Canada worth the cash?: eHarmony's prices are not the cheapest, but the service is very special. The speciality matching and analysis that you get with eHarmony ensures that is it well worth the money.




Need more information on this topic? Please have a look at our category overview page: Love. We hope you'll find some additional helpful information there.

eharmony summary

Reviewed brand: eharmony
Evaluated by:
Last update:
Overall rating: 9 / 10

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